An integral part of the Firebridge ERP platform
When the finished product is delivered, it may not be the end of your customer interaction. If your product requires maintenance at different intervals to keep up its performance or retains its certificate, Firebridge ERP has the service management tools you need to retain customer satisfaction and keep on delivering quality products. Whether it's scheduled or ad-hoc service needs, Firebridge holds as-built information on all your products, changes to the product, previous service orders, scheduled services and performed service operations. Service documents are automatically attached to the operation and to the product, giving your customers the overview and information they need.
Integrated Order Handling
Service Planning And Reports
Documentation Management
Life Cycle Management
Complaints and returns handling.
Recurring Services
In-shop Repair
Measurement and Calibration Tools
FIREBRIDGE ERP MODULE
The Service Module is only one part of a complete ERP system that covers all the key processes you need to handle your business. Firebridge ERP covers the whole quote-to-cash process with integrated modules production, sale, procurement and quality to name a few.
Don't settle for multiple systems not communicating with each other, with Firebridge you get all the core processes you need in one system and the tools to integrate with other niche systems.
Experience the range of modules in Firebridge ERP.
Be amazed by our platform integration possibilities.
Excel with our industry features in your field of work.
